Work Force


Invendis TelCo/TowerCo Workforce management

maximizes performance levels and competency of field staff. It improves their productivity, provides full visibility of tasks at hand and enables relevant team(s) to proactively prepare and execute jobs.

It is specially designed to seamlessly integrate into Invendis Intelligent IIoT Remote Monitoring Hardware to automatically and in real time pick up divergent asset performance parametersand alarms and convert them into trouble tickets. In the absence of IIoT, Invendis Middleware iDSenables OSS integrations and shuffles through piles of OSS alarms to be fed into WFM automatic trouble ticket creation. It also integrates into Enterprise BSS systems providing unique E2E digital transformation.

Key Features

Trouble Tickets

Preventive / corrective Maintenance

Fuel Planning & Management

Asset Management And Changes

Real-Time Alarms

SHERQ (Safety Health Environment Risk and Quality)

Change Management

Site Access Integration

Site Operational Activities Management

DMS (Directory Management System)

Real-Time Reports

Software Features

  • Trouble Tickets
  • Preventive / Corrective Maintenance
  • Fuel Planning & Management
  • Real-Time Alarms
  • Real-Time Reports

Trouble Tickets

  • Assignment of work
  • Tracking work progress
  • Completion of work
  • Closure of ticket after review and approval

Preventive / Corrective Maintenance

  • Proactive and cyclic maintenance of site equipment
  • Troubleshooting based on events
  • Reduction of repair with reflex scheduling

Fuel Planning & Management

  • Fuel data monitoring
  • Tracking refueling records
  • Bill conciliation

Real-Time Alarms

  • Alerts on SLA breaches
  • Schedule preventive measures

Real-Time Reports

  • Battery health reports
  • Backup performance analysis


Automated Notifications

Reduces the need to assign works individually. It converts real time alarms into automated notifications, be it through Dashboard, SMS or emails, gets distributed amongst the workforce hierarchy .

Effective and agile centralized operations by

Keeping track of works fulfilment status

Track field team / sub-contractor KPI

With a real-time update on resolution time enabling fruther examination of staff competance and training needs. Site Performance Reports are analyzed for better operations with 24/7 live fulfilment status updates.